Flash EventsSupport
We're here to help with tickets, payments, hosting and your account. Email support@flashevents.online and we'll reply within one working day. Please include the event name and the email on your account.
Quick answers
- Where are my tickets? In the Tickets tab of the app. Show the QR code at the door.
- I paid but don't see my ticket. Mobile money can take a few minutes to confirm. Your ticket appears automatically and we notify you; if not within 15 minutes, email us.
- Refunds are decided by the event's host. Message them from the event page.
- Report something unsafe: open the event and tap Report, or long-press a message. You can also block anyone.
- Delete your account: Profile, then Edit profile, then Delete account.