Flash EventsPrivacy Policy
Flash Events is an app for finding, hosting and attending events. It is operated by CLEVERCODE LINKS LLC ("we", "us"). This policy explains what we collect, why, who we share it with, how long we keep it, and the choices you have. Questions: support@flashevents.online.
What we collect
When you use Flash Events
- Account: your email address, name, optional username, photo and short bio, and the city, country and interests you choose.
- Phone number, if you confirm one (by text or email code), so hosts can require verified guests and so we can send confirmations.
- Activity: events you RSVP to, buy tickets for, save, view or follow; people and organizers you follow; messages you send to hosts; reports you make; people you block; and your notification settings.
- Tickets and orders: what you bought, the name on the tickets, the amount and fees, and check-in at the door.
- Location: only if you allow it, to show events near you. We use it to search nearby events and don't keep a location history. You can always pick a city instead.
- Device: a push notification token if you turn notifications on, and settings stored on your phone.
When you pay
Payments are handled by our payment provider, Web Rabbit Media. When you pay with mobile money we pass them the amount, your wallet number and network so they can send the payment prompt to your phone; they confirm the wallet holder's name. We never see or store your PIN. We keep the payment's status and reference.
When you host events
- Identity verification: to keep guests safe, hosts verify once with their legal name, date of birth, nationality, address, a government ID (number, expiry and photos) and a selfie holding it; organizations may add registration details and a supporting document. These are stored in a private, encrypted store that only our verification team can open, and are never shown to guests.
- Payouts: the mobile money wallet or bank account where you receive ticket money, and the name on it.
- The events, tickets, promo codes, updates and photos you publish (these are public on purpose).
How we use it
- To run the service: accounts, events, tickets, check-in, messages between guests and hosts, and payouts to hosts.
- To send what you asked for: confirmations, tickets, reminders and updates about events you're going to, by email, text or push notification.
- To recommend events ("For you"), using the events and organizers you interact with and your city.
- To keep people safe: verifying hosts, reviewing reports, preventing fraud and abuse, and enforcing our Terms.
- To meet legal, tax and accounting obligations.
We don't sell your personal data, show ads, or track you across other companies' apps and websites.
Who we share it with
- Hosts of events you join see the name on your ticket and, if they require it, that your phone is verified. Guests may see other guests' names and photos on an event's guest list when the host shows it.
- Service providers that run parts of Flash Events for us, only for that purpose: Supabase (database, storage and servers), Web Rabbit Media (payments, payouts and text messages), Resend (email), Expo with Apple and Google (push notifications), and Google Maps Platform and Photon/OpenStreetMap (venue search). They must protect your data at least as well as this policy does.
- Authorities, when the law requires it or to protect people from harm.
How long we keep it
We keep your account data while your account is open. ID documents are kept while you're a verified host and deleted when you delete your account. Order and payment records are kept, without your name, for as long as tax and accounting law requires.
Your choices and rights
- Delete your account anytime in the app: Profile, then Edit profile, then Delete account. This removes your profile, phone, ID documents, photos, messages, follows and devices, and anonymizes your orders and tickets. Hosts with upcoming guests or money still owed to them are asked to settle that first.
- Edit your profile, notification and appearance settings in the app; turn off location, camera, photos and notifications in your phone's settings.
- Ask us for a copy of your data, or to correct or delete it, at support@flashevents.online. Depending on where you live (for example under Ghana's Data Protection Act, 2012, or the EU/UK GDPR) you may have further rights, including to complain to a data protection authority.
Children
Flash Events isn't for children under 13, and you must be 18 or older to host events or receive payouts.
Security
Data is encrypted in transit, access is limited to people who need it, and sensitive actions (like changing where payouts go) need a fresh code and alert you.
Changes
If we change this policy we'll update the date above, and tell you in the app if the change is significant.